Privacy Policy

Privacy Policy Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This only applies insofar as no other information is provided in the following processing operations. "Personal data" means any information relating to an identified or identifiable natural person. Server log files  You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by your internet browser and stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred, and the requesting provider. This data is used exclusively to ensure the smooth operation of our website and to improve our services. It is not possible to associate this data with a specific person. Collection and processing of data when using the contact form:   When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Article 6(1)(a) GDPR with your consent.  You can revoke your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal. We use your email address only to process your request. Your data will then be deleted unless you have consented to further processing and use.

Use of Google reCAPTCHA: 
We use Google reCAPTCHA on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA serves to protect our website from abusive automated use, spam, and attacks on our forms. reCAPTCHA can analyze whether an entry is made by a human or automatically by a program.
In particular, your IP address, information about your device, browser data, mouse movements, time spent on the page, referrer URL, and other interaction and usage data may be processed and transmitted to Google.
The use of reCAPTCHA serves to protect our website and our forms. The legal basis for the processing of personal data is Article 6(1)(f) GDPR. Our legitimate interest lies in protecting our website from spam, abuse, and automated attacks.
To the extent that reCAPTCHA stores or reads information on your device and this is not technically essential, it only occurs on the basis of your consent in accordance with Section 25 Paragraph 1 of the German Telemedia Act (TMG) and Article 6 Paragraph 1 Letter a of the GDPR.
When using reCAPTCHA, data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework.
You can withdraw or change your consent at any time with effect for the future via the cookie settings.

Customer Account:
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. This processing is based on Article 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its revocation. Your customer account will then be deleted.

Collection, Processing, and Use of Personal Data for Orders 
When you place an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. Processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will not be disclosed to third parties without your explicit consent. Exceptions to this are our service partners, whom we require for the execution of the contractual relationship, and service providers whom we use for order processing. In addition to the recipients named in the respective clauses of this privacy policy, these include, for example, recipients in the following categories: shipping providers, payment service providers, merchandise management service providers, order processing service providers, web hosts, IT service providers, and dropshipping merchants. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.

Buyer Seal Rating System: 
We use the Buyer Seal rating system of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig) on ​​our website. After your order, we would like to ask you to rate and comment on your purchase. For this purpose, we will contact you as part of the order processing, using the technical system of the Buyer Seal rating tool provider as part of order processing. This processing is based on Article 6(1)(f) GDPR, due to our legitimate interest in truthful, verified reviews of our services. You have the right to object, on grounds relating to your particular situation, at any time to this processing of your personal data based on Article 6(1)(f) GDPR by notifying us. Your email address will only be used for this purpose and, in particular, will not be used for further advertising or passed on to other third parties. The personal data stored in the technical system of the buyer seal rating tool in this context will be deleted 3 months after the delivery of the goods for which the rating was collected. Use of your email address for sending newsletters:  We use your email address, independently of contract processing, exclusively for our own advertising purposes to send newsletters. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.  Your data will be transferred to an email marketing service provider as part of order processing. It will not be transferred to any other third parties. Use of your email address for sending direct marketing:  We use your email address, which we received in connection with the sale of goods or services, for the electronic sending of advertising for our own goods or services, unless you have objected to this use. Providing your email address is necessary for concluding the contract. Failure to provide it will result in the contract not being concluded. Processing is based on Article 6(1)(f) GDPR, due to our legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. Our contact details for exercising your right to object can be found in the legal notice.

You can also use the link provided in the promotional email. No costs other than standard transmission fees will be incurred. Sharing your email address with shipping companies to inform you about the shipping status:  We will share your email address with the shipping company as part of the contract processing, provided you have expressly consented to this during the ordering process. This sharing is for the purpose of informing you about the shipping status via email. This processing is based on Article 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us or the shipping company, without affecting the lawfulness of the processing carried out based on the consent before its revocation. Use of an external merchandise management system:  We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected during the ordering process will be transmitted to plentymarkets GmbH, Bürgermeister-Brunner-Straße 15, 34117 Kassel, Germany  . Use of PayPal: All PayPal transactions are subject to the PayPal Privacy Statement. You can find this information at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE . Cookies:  Our website uses cookies and similar technologies. These are small files or technical information that can be stored on or read from your device. We distinguish between technically necessary cookies and cookies that require your consent. Technically necessary cookies are required for our website to function properly, e.g., for the shopping cart, language settings, login functions, security features, or saving your cookie preferences. These cookies are used on the basis of Section 25 Paragraph 2 of the German Telemedia Act (TMG). Insofar as personal data is processed in this context, this is done on the basis of Article 6 Paragraph 1 Letter f of the GDPR. Our legitimate interest lies in the secure and functional operation of our website. We only use all non-technically necessary cookies and similar technologies, in particular for statistics, analysis, marketing, external media, or third-party services, with your explicit consent. The legal basis is Section 25 Paragraph 1 of the German Telemedia Act (TDDG) and Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw or change your consent at any time with effect for the future via the cookie settings. The lawfulness of the processing carried out until the withdrawal remains unaffected.

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (f) of Article 6(1) of the GDPR.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that if you do so, you may not be able to use all the functions of this website to their full extent.
The following links provide information on how to manage (including disable) cookies in the most common browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac Use of Google Analytics  We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, on our website.Google Analytics allows us to analyze the use of our website. The following information, among other things, may be processed: pages visited, time spent on the site, click behavior, referrer URL, browser used, operating system, device, approximate location data, and date and time of access.Google Analytics uses cookies and similar technologies that enable analysis of the use of our website. These technologies are only used if you have given your explicit consent beforehand via our cookie consent tool.The legal basis for storing and reading information on your device is Section 25 Paragraph 1 of the German Telemedia Act (TMG). The legal basis for the subsequent processing of personal data is Article 6 Paragraph 1 Letter a of the GDPR.According to Google, Google Analytics does not store IP addresses of users from the EU, Switzerland, or the United Kingdom. Google states that IP addresses are only used to derive rough location data and are then discarded.When using Google Analytics, data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework.

You can withdraw or change your consent at any time with effect for the future via the cookie settings. Google Analytics will not be activated without your consent.

Use of LiveZilla's Live Customer Chat:
Our website uses LiveZilla, software from LiveZilla GmbH, Ekkehardstraße 10, 78224 Singen (www.livezilla.net), to offer a live customer chat.
Anonymized data is collected and stored to operate the live chat system and answer live support requests. Usage profiles can be created from this anonymized data under a pseudonym. Cookies may be used for this purpose. These are small text files that are stored locally on the website visitor's computer and thus enable recognition upon a return visit to our website. The pseudonymized usage profiles will not be merged with personal data about the holder of the pseudonym without the separately granted, explicit consent of the data subject. Technical measures are in place to ensure that IP addresses are automatically anonymized. You can generally object to web analytics by configuring your browser (e.g., cookie settings).
LiveZilla's privacy policy can be found here: https://www.livezilla.net/disclaimer/de/
Purpose of data processing: The LiveZilla live chat is used to provide website users with a direct communication option, allowing them to ask questions and make comments directly via the website chat and thus gain an immediate customer experience.
Legal basis for data processing: The legal basis for processing personal data using cookies is Article 6(1)(f) GDPR, i.e., our legitimate interest. Our legitimate interest lies in the purposes mentioned above.
Storage period: The cookies are stored on the user's computer and transmitted from there to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all of the website's functions.
Right to object and erasure: You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to fully utilize all the functions of this website.

Use of Social Plugins via the "2-Click Solution" 
We use social network plugins on our website via the "2-click solution." This means that no connection to the social network servers is established and consequently no data is transmitted without your explicit consent.
With standard plugin integration, when you access pages on our website that contain such a plugin, a connection is established between your computer and the servers of the social network provider, and the plugin is displayed on the page by sending a message to your browser. In this process, both your IP address and information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered with or logged into the social network. Data is also transmitted for unregistered or logged-out users. Furthermore, if you are logged into the Facebook social network, this information will be associated with your personal user account. When you use the plug-in functions (e.g., by clicking the button), this information is also associated with your user account, which you can only prevent by logging out before using the plug-in. To ensure you retain control over your data, we have decided to initially deactivate the corresponding button. You can recognize this by the grayed-out button. Without your explicit consent—in the form of activating the button—no connection to the social network's server is established, and consequently, no data is transmitted.
Only when you activate the button does it become active (highlighted in color), and a direct connection to the social network's servers is established.
By activating the button, you consent to the transfer of your data to the respective social network provider. This includes, among other things, your IP address and information about which of our pages you have visited. If you are simultaneously logged into one or more of your social network accounts, the collected information will also be associated with your corresponding profiles. You can only prevent this association by logging out of your social network accounts before visiting our website and before activating the buttons.
The social networks listed below are integrated using the "2-click function." Further information on the scope and purpose of data collection and use, as well as your related rights and options for protecting your privacy, can be found in the linked privacy policies of the providers. Google+ of Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, 94043 USA)

https://www.google.com/intl/de/+/policy/+1button.html Facebook from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) https://www.facebook.com/policy.php Twitter from Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

Use of YouTube:

We embed videos from the YouTube platform on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Where possible, the videos are embedded in enhanced privacy mode. However, when a video is played, personal data may be transmitted to YouTube or Google. This includes, in particular, your IP address, technical device and browser information, information about the page accessed, and usage data related to the video played.
YouTube videos are only loaded on our website after you have given your explicit consent via our cookie consent tool or a corresponding two-click solution. No connection to YouTube is established before you give your consent.
The legal basis for storing and reading information on your device is Section 25 Paragraph 1 of the German Telemedia Act (TMG). The legal basis for the subsequent processing of personal data is Article 6 Paragraph 1 Letter a of the GDPR.
When using YouTube, data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework.
You can revoke or change your consent at any time with effect for the future via the cookie settings.
 

Using Google Maps

We use Google Maps, a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, on our website.
Google Maps enables the display of interactive maps and makes it easier to find our company location. When you access a page with an embedded Google Maps map, personal data, in particular your IP address, technical device and browser information, as well as location and usage data, may be transmitted to Google.
Google Maps is only loaded if you have given your explicit consent beforehand via our cookie consent tool or a corresponding two-click solution. No connection to Google Maps is established before you give your consent.
The legal basis for storing and reading information on your device is Section 25 Paragraph 1 of the German Telemedia Act (TMG). The legal basis for the subsequent processing of personal data is Article 6 Paragraph 1 Letter a of the GDPR.
When using Google Maps, data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework.
You can revoke or change your consent at any time with effect for the future via the cookie settings.

Duration of storage:
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of these periods, unless you have consented to further processing and use. Rights of the data subject  : If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right to information, to rectification, to erasure, to restriction of processing, and to data portability.  Furthermore, under Article 21(1) GDPR, you have the right to object to processing based on Article 6(1)(f) GDPR, as well as to processing for direct marketing purposes. Please contact us if you wish. You can find our contact details in our legal notice. Right to lodge a complaint with a supervisory authority  : Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

You can find our legal notice and terms and conditions in the footer of our homepage.


Last updated: June 3, 2026

We value your privacy
We use cookies and similar technologies on our website and process personal data of visitors to our website (e.g. IP address), e.g. to personalise content, to integrate media from third-party providers or to analyse access to our website. Data processing only takes place when cookies are set. We share this data with third parties that we name in the settings. Data processing may be carried out with consent or on the basis of a legitimate interest. Consent can be given or refused. There is a right not to consent and to change or withdraw consent at a later date. Please note our Legal disclosure and additional information regarding the use of personal data in our Privacy policy.